Terms

Terms and Conditions:

 

Shipping & Delivery
All postage and delivery is via Australia Post. Choose from regular or express post.

Privacy & Security
We value your privacy and never share data or information with third parties. Payment security is via PayPal. None of your financial data is never given to third parties.

Returns/Replacements
We will replace any unopened and undamaged product where a manufacturing defect is found. Contact us within 7 days of shipment for a replacement.

* 21 Day Satisfaction Guarantee
The 21 day guarantee applies to purchases on the this website only. If you are not 100% satisfied with a product purchased on this site and it has not been damaged by you or while in your care, simply email us within 21 days of purchase date and we will provide a return address. Return postage is paid by the purchaser. The 21 day satisfaction guarantee is issued as an exchange or a payment refund minus postage charges.

Ordering
Please create an account online and purchase via the website.

Payment, Pricing & Promotions
Payment is accepted via PayPal (Credit Card) and Direct deposit. PayPal payments with process thru Mind Body Matrix. Default prices are in Australian Dollars (AUD). Please use the left menu to choose between available currencies. From time to time we offer special pricing and promotions in the catalog or at the checkout. Join our newsletter to be notified.

Viewing Orders
You can view your order history by logging into your account. Use the “My Account” link at the top of the page.

Updating Account Information
You can update your account information by logging into your account. Use the “My Account” link at the top of the page.

Disclaimer
The information presented on this site is not presented by a medical practitioner and is for educational and informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read. QiGrow/Mind Body Matrix products are not TGA or FDA approved. Your continued access or use of QiGrow/Mind Body Matrix products, services and information shall be deemed your acceptance of the fact that you are responsible for your own actions and decisions. QiGrow/Mind Body Matrix makes no claims or predictions regarding its products. QiGrow/Mind Body Matrix products are not intended to “diagnose, treat, cure or prevent any disease”.